Home/Services/Reviews & Google Business Profile

Google Business Profile and review management.

The profile and the reviews, on their own. The profile decides whether you appear in the map at all, and the reviews decide whether anyone picks you once you do. This is the narrow engagement, deliberately. If you also want map pack ranking, service pages and the technical work underneath, that is Jacksonville SEO, and it includes everything on this page.

01 / WHAT YOU GET

The highest-leverage local asset, and the most neglected.

Most businesses claim the profile, fill in half of it, and never touch it again, and it is the first thing every local buyer looks at. Everything below lives inside the profile or inside your reviews. Work on your own website is not part of this service; that is local SEO.

01Profile built out properly

Categories, services, attributes, hours and description. Categories alone routinely move map rankings before anything else is touched.

02Photos posted regularly

Profiles with current photography get engaged with more. We shoot them, so this is not a request for you to send some.

03Posts and offers

Published on a schedule, because an active profile outranks a dormant one with the same information.

04Review generation

A system that actually asks, at the moment a customer is happiest, without breaching platform rules on incentives.

05Every review answered

Including the bad ones, in a way that reads well to the next person who finds it. Responses are public and they are read.

06Questions monitored

The Q&A section is open to anybody. Left alone, competitors and confused strangers answer for you.

02 / HOW IT RUNS

Fix it, feed it, defend it.

The profile is a living thing. It decays if nobody touches it.

STEP 01

Audit and fix

Categories, duplicates, wrong hours, missing services. This part is cheap and it produces the biggest single movement.

STEP 02

Build a review flow

The ask, the timing and the follow-up. Volume and recency both count toward ranking, not just star rating.

STEP 03

Post and photograph

Regular posts and fresh photography, on a cadence you can see.

STEP 04

Report what the profile did

Calls, direction requests, website taps, new reviews and where the rating moved, read straight out of the profile and checkable in your own account. Ranking measurement across a geographic grid belongs to local SEO.

03 / WHAT IT COSTS

Starts at $400 a month.

Profile management, posting, review generation and responses. One-time optimization without a retainer is $600.

$400/MO

One-time profile optimization runs $300 to $1,500 across the market, and ongoing management $100 to $1,000 a month. Review count and recency are direct local ranking factors, which is why the two belong in the same service. This is the smallest local engagement we sell. If you want the rankings as well as the profile, local SEO starts at $700 a month and this work is inside it.

04 / ALSO

Runs well with these.

Most of these problems are the same problem wearing a different hat.

FAQ

Questions we get asked.

How much does Google Business Profile management cost?

At eCommWiz ongoing management starts at $400 a month and a one-time optimization without a retainer is $600. Across the market, one-time optimization runs $300 to $1,500 and monthly management $100 to $1,000.

Can you get rid of a bad review?

Only if it breaches Google policy, and we will tell you honestly whether it does. What we can do is answer it well and bury it under recent genuine ones. A well-handled bad review often reads better to the next customer than an unbroken wall of five stars.

How do you get more reviews without breaking the rules?

By asking every customer at the right moment and making it one tap. Incentivising reviews breaches platform policy and risks the whole profile, so we do not do it. Volume and recency both count toward ranking, which is why a steady trickle beats a burst.

— Start

When did you last post to your profile?

If you are not sure, that is the whole answer. We will audit it free and tell you what is missing, including whether the profile is the thing holding you back or whether you need the full local search job.