— About
About eCommWiz. A Jacksonville digital agency.
Shannon and April Cain. Twenty years in IT and digital, fifteen running ecommerce and marketing. No account managers, no overseas team, no hand-off to someone else after you sign.
The people you email are the people in the account.
eCommWiz is a husband-and-wife digital agency in Jacksonville, Florida. We do websites, search engine optimization, Google and Facebook advertising, social media, email marketing and online stores. Shannon builds the sites, runs the ad accounts and connects the software underneath. April runs photography, design and content. Between the two of us that covers the whole job, which is unusual, and it is the reason the place exists.
Why two people beats a big team
An agency splits your account across a strategist, a media buyer, a developer, a designer and an account manager, then charges you for the meetings they need to stay in sync. When the ads underperform, the developer says it is the ads. When the site converts badly, the media buyer says it is the site.
Here there is nobody to point at. The person who wrote the theme also owns the ad account and gets the alert when a conversion stops firing. The person who shot the product photos also builds the ad creative from them. Problems that live in the gap between two vendors do not get to live here.
We keep the roster small on purpose
Every client gets an owner on their account, which is only possible if we are not running forty of them. That is a deliberate choice, and it is why the work gets attention that a junior with fifteen accounts cannot give it.
What that means for you
Published prices, so you know before you call. Direct access to both owners. And reporting that separates what was measured from what was inferred, because those figures get passed to your board and guessing is not good enough.
Standing commitments
- You own the accounts and the billing
- No markup on media spend
- You keep the logins if we part ways
- Thirty days notice, either direction
- Verified and inferred figures labelled separately
- No newsletter, no drip sequence
The whole company. You get both of us, not a rotating team.
In IT and digital. Fifteen of them running ecommerce and marketing.
No account managers and nobody to relay a question through.
Markup on your media spend. Ever.
Forty years of it, between the two of us.
Not a startup with a template and a logo. Both owners spent their careers in this work before the agency existed — running the stores and the marketing in-house, not selling it. Which means we have been the client, and we know what that experience is usually like.
SHANNON
Ecommerce, advertising, websites and systems
- 20+ years in IT and technology, with a Computer Science degree and five CompTIA certifications
- 15+ years running ecommerce and digital marketing, as a director and as a COO
- Grew sales 50% year over year and managed a $600K monthly run rate across Amazon, Walmart and Target
- Built and led teams of 10 and 12 across marketing, logistics, graphics and content
- Migrated stores between platforms, launched brands from scratch, owned the P&L
APRIL
Photography, design, content and merchandising
- 20+ years in photography, including product and brand work
- 20+ years in retail management, which is where merchandising instinct comes from
- 15+ years in social media, back to when it was a side channel rather than a sales one
- 10+ years in logistics and operations
- Shoots the product photography that the ads and the storefronts are built from
Reviews from the people who hired us.
Real clients on Google and Facebook, not colleagues from a previous job. Both ratings link out — go and read the rest.
“eCommWiz created our logo, website, and has been working to help us grow in social media. They do great work and are very knowledgeable. If you are just getting started or your current company is not doing a good job, reach out to these guys! You won’t be sorry.”
“Really impressed with the service from ecommwiz. They took care of setting up our social accounts, created professional logos, managed our social media content, and provided valuable support for event marketing. Professional team with competitive rates.”
“Had an excellent experience working with ecommwiz. They handled everything from building our social media presence and designing our logos to promoting our events. The team was fantastic to work with and their prices were very reasonable.”
“Ecommwiz is professional, reliable and truly care about their customers. They always go above and beyond! Highly recommend this company!”
“Great experience with ecommwiz. They built our social accounts, logos, social media, and help with event promotion. Great people and very fair pricing.”
“Built my web page and business page they know how to make you stand out in the field of business you are in the graphics were amazing.”