Privacy Policy

Last Updated: May 15, 2025

1. Introduction

Welcome to eCommWiz (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ecommwiz.com, including any other media form, media channel, mobile website, or mobile application related or connected to it.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Participate in contests, surveys, or promotions
  • Contact our customer service

This information may include:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment information
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Pages visited
  • Time and date of your visit
  • Referring website
  • Search terms used to reach our site

2.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, operating, and maintaining our website
  • Processing and fulfilling orders
  • Sending transaction confirmations and order updates
  • Communicating with you about products, services, and promotions
  • Responding to your comments, questions, and requests
  • Improving our website and customer service
  • Monitoring website usage to detect and prevent fraud
  • Personalizing your experience
  • Sending you technical notices and security updates

4. Disclosure of Your Information

We may share your information in the following situations:

  • With service providers who perform services on our behalf
  • To comply with legal obligations
  • To protect and defend our rights and property
  • With business partners with your consent
  • In connection with a business transaction such as a merger, acquisition, or asset sale

5. Third-Party Websites

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

8.1 General Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access your personal information
  • Right to correct inaccurate or incomplete information
  • Right to request deletion of your personal information
  • Right to restrict processing of your personal information
  • Right to data portability
  • Right to object to processing of your personal information

8.2 California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

8.3 European Privacy Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).

8.4 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

11. Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or by contacting us directly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. We will take appropriate measures to ensure that your personal information receives an adequate level of protection.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

eCommWiz
Email: info@ecommwiz.com
Phone: 904-373-8406

14. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it. We will normally collect personal information from you only where:

  • We need the personal information to perform a contract with you
  • The processing is in our legitimate interests and not overridden by your rights
  • We have your consent to do so
  • We need to comply with a legal obligation